DISABILITY SERVICES

• Hampton Coliseum strives to provide excellent service to all our guests including those guests with disabilities and special needs. The Coliseum is an ADA compliant facility. We provide a full range of accommodations for our guests to ensure their safety, comfort and enjoyment during their visit with us. The following highlights our services:

Accessible/Disabled Tickets

Accessible seating is available at all price categories to our guests requiring use of a wheelchair and guests with limited mobility. Tickets may be purchased on line at www.ticketmaster.com, by phone at Ticketmaster Charge by Phone at 1.800.745.3000, and in person at Ticketmaster Outlets and the Hampton Coliseum Box Office. Seating for sight impaired is located in the closest available accessible seating section. When purchasing accessible seating, it is important to be specific and indicate that you require wheelchair accessible, limited mobility, or sight impaired seating so that we can best meet your needs.



Parking

A limited number of designated handicap parking spaces including van-accessible spaces are available. These spaces are for vehicles displaying a current state issued disability placard or license plate. Spaces are filled on a 'first-come' basis. Drop off for ADA may be done at the concrete balls in front of the Coliseum and in the I64 lot. CLICK HERE for a map of the Coliseum and Hampton Roads Convention Center disabled parking locations.



Building Entry and Exits

All guests must enter the Coliseum through the front lobby/entrance facing the water fountain. The first door on the left and the first door on the right are equipped with power-assisted opening capabilities.

For patrons with tickets for accessible seating in the Loge section, located on the upper level, the Coliseum provides an accessible Handi-ride vehicle to transport you up the outside ramp to the second level.

For patrons with tickets for accessible seating in the Floor section, located on the lower level, please enter the lobby through the left hand lobby doors and proceed left to the ticket taking area. You will find a wheelchair ramp beyond this area to access the floor seating section.

For those with special needs whose tickets indicate areas other than Floor or Loge, please go to the box office window on the far right of the lobby for assistance.



Sign language Interpreting Services

For guests needing this service, requests must be made by contacting the Hampton Coliseum Box Office at 757.838.4203 ext 0 with a minimum of 3-week notice prior to the event date. Interpreting service is not guaranteed but we will make every effort to accommodate each request received within the appropriate lead time.



Assistive Listening Devices (ALD)

A limited number of Assisted Listening Devices are available for hearing impaired guests free of charge on a 'first-come' basis, from the Hampton Coliseum Box Office. Guests are required to leave a valid driver's license or I.D. card as a deposit. Requests may be made on event day or in advance by contacting the Box Office at 757.838.4203 ext 0.



Service Animals/Guide Dogs

Service animals are welcome in Hampton Coliseum and will rest in the seating area of the individual with a disability, rather than in the aisle. Your tickets will be in the wheelchair accessible seating location so there is room for your service animal. We suggest that the individual have proof of certification or a license for the service animal.



Restrooms

All restroom facilities at Hampton Coliseum are accessible.



Emergency Evacuation Procedures

Hampton Coliseum personnel have been trained in emergency evacuation procedures to ensure the safe evacuation of all patrons, including those guests with disabilities and special needs. Please pay careful attention to personnel instructions during an evacuation.



Comments and Suggestions

If you have any needs that are not addressed above, please call the Hampton Coliseum Box Office at 757.838.4203 for assistance.