Our Vision

• The City of Hampton is the safest and most environmentally friendly place to live.
• Citizens have confidence that Hampton Fire and Rescue provides the services they need.
• The City is prepared to respond to major emergency events, effectively and in a timely manner.
• Fires are prevented and lives and property are protected through education and inspection.
• Citizen’s emergencies are resolved by consistently providing quality and timely responses to fire, medical, and other emergencies, with appropriate people and equipment.
• All fires, hazardous materials incidents, and/or explosions for which there is suspicion of criminal actions or where an injury or death occurs are thoroughly investigated. We support legal action to hold offenders accountable.
• Hampton Fire and Rescue delivers quality, cost effective services and outcomes valued by the community
• Hampton Fire and Rescue is a friendly and safe working environment that provides state-of-the-art equipment and training. Our goal is to provide a professional atmosphere by setting quality standards and obtainable expectations.
• All members of Hampton Fire and Rescue use this Strategic Plan, individually and collectively, to guide their daily work.
• Hampton is the model that neighboring jurisdictions and other municipalities look to for innovations in each of our four business areas.

Mission Statement

The Hampton Fire and Rescue mission is to protect lives, property, and the environment through quality emergency preparation, prevention, response, and enforcement.

Our Motto

"Citizens First"

Our Values

Hampton Fire and Rescue values honesty, integrity, loyalty, compassion, and dedication to duty.

Our Creed

• I recognize my position as a symbol of public faith, and I accept it as a public trust.
• I will always perform my duties to the best of my abilities.
• I will not permit personal feelings, prejudices, animosities nor friendships to adversely influence my decisions or performance on the job.
• I will not accept any gift that may influence the performance of my job.
• I will not use city personnel, property nor funds for personal gain.
• I will not engage in any conduct which would create a conflict of interest. "

Our Goals

"To prevent personal injuries and property damage. To employ our facilities and personnel to serve as a conduit for citizens to access the city government. To take a proactive approach in implementing fire prevention and other community service outreach programs."

To Be Accomplished By

"Continuous review and upgrade of our service delivery processes, policies, and technological capabilities. Harnessing the energy, creativity, and professionalism of all members of our career and volunteer work force. Ensuring that all our personnel have the tools, training, and work environment to support changes and provide quality service and care to the community at large."