For missed regular or disability recycling pickup, call the 311 Customer Call Center.
If you are calling from the City of Hampton, simply dial 311 on your touch tone or rotary dial phone. From outside the City of Hampton please dial (757) 727-8311. Call takers are available from 7:00 a.m. to 11:00 p.m. seven days a week to assist you.
There are several places where you can donate old computers and electronic equipment for recycling in the peninsula area. Contact the 311 Call Center by dialing 311 inside Hampton or at (757) 727-8311 outside the city limits for information on recycling these items. The call center is available seven days a week to assist you.
For damage to your recycling container, call the 311 Customer Call Center.
If you are calling from the City of Hampton, simply dial 311 on your touch tone or rotary dial phone. From outside the City of Hampton please dial (757) 727-8311. Call takers are available from 7:00 a.m. to 11:00 p.m. seven days a week to assist you.
For problems with the placement of your recycling container after collection, call the 311 Customer Call Center.
If you are calling from the City of Hampton, simply dial 311 on your touch tone or rotary dial phone. From outside the City of Hampton please dial (757) 727-8311. Call takers are available from 7:00 a.m. to 11:00 p.m. seven days a week to assist you.
To request a new, second, or replacement recycling container, call the 311 Customer Call Center.
If you are calling from the City of Hampton, simply dial 311 on your touch tone or rotary dial phone. From outside the City of Hampton please dial (757) 727-8311. Call takers are available from 7:00 a.m. to 11:00 p.m. seven days a week to assist you.
To request new recycling service for the disabled, call the 311 Customer Call Center.
If you are calling from the City of Hampton, simply dial 311 on your touch tone or rotary dial phone. From outside the City of Hampton please dial (757) 727-8311. Call takers are available from 7:00 a.m. to 11:00 p.m. seven days a week to assist you.
If you are calling from the City of Hampton, simply dial 311 on your touch tone or rotary dial phone. From outside the City of Hampton please dial (757) 727-8311. Call takers are available from 7:00 a.m. to 11:00 p.m. seven days a week to assist you.
You can drop off accepted recycling items (What kind of things can I recycle?) at the Tidewater Fibre recycling plant located at 5602 Chestnut Avenue, next to the Marva Maid Dairy building. Chestnut Avenue runs off of Briarfield Road in Hampton. They accept items between 8 a.m. and 5 p.m. Monday through Friday and their telephone number is (757) 247-5766.
As of November 1, 2001 we no longer use or will service the small green recycling bins. All recycling must be placed inside the new larger gray recycling container for collection. You may keep your old bin for some other use or simply dispose of it in your regular garbage container.
Recycling is collected every other week on the same day as your regular garbage is collected. Click
HERE to view a map of the recycling collection schedule. Click
HERE to view a calendar of the recycling collection schedule.
If your every other week recycling collection is scheduled on the holiday, it will also be collected on the Wednesday of that week. All garbage, bulk trash, limbs, yardwaste and tires would be collected on the Wednesday of that week. The holiday schedule is published in the newspaper and is available to you through the 311 Customer Call Center.
Newspapers and their inserts, magazines, junk mail, brown paper bags, corrugated cardboard, single ply cardboard (like cereal boxes), aluminum cans, steel cans, aluminum foil and pie tins, all colors of glass containers, and #1 and #2 plastic containers. Flatten cardboard to save space in the container. Hampton’s curbside recycling program does not accept any plastic bags for recycling including newspaper plastic bags. However, most area grocery stores have collection bins that accept grocery store style plastic bags for recycling. We recommend you dispose of any plastic bags you cannot drop-off for recycling in your regular garbage.
Food waste of any kind, pizza boxes, waxed cardboard, egg cartons of any kind, coat hangers, empty paint cans, aerosol cans, light bulbs, window glass, lids from cans or jars, butter tubs or other "oily" containers, baby diapers, needles or syringes, microwave food trays, plastic bags, containers marked "poison", and metal cans lined with plastic cannot be taken. There are processing problems with these materials and markets do not exist for recycling some of these items. Hampton’s curbside recycling program does not accept any plastic bags for recycling including newspaper plastic bags. However, most area grocery stores have collection bins that accept grocery store style plastic bags for recycling. We recommend you dispose of any plastic bags you cannot drop-off for recycling in your regular garbage.
The automated collection truck cannot turn the container around as it picks it up. Dumping the container "backwards" can break or damage the lid.
Recycling markets are buying the paper or the cardboard from collections, not the water in them. All paper and cardboard must be kept dry for collection. The lid on the container is designed to keep the paper dry.
No. All recycling material must be inside the container for collection. The larger size should accommodate your household needs.
One container is issued per household in Hampton. You may buy a second recycling container for $60.00 if you need extra room for your recycling.
All recycling and garbage containers issued at "no charge" by the City are the property of the City of Hampton and must remain at their assigned address.
If the container is damaged by the collector or our truck, we will replace it at no cost to you. Other damaged and stolen containers are the resident's responsibility for replacement.
Currently, the fee is $10.00 per week with a discount to $4.25 per week if a household recycles at least twice per month. The user fee is used to fund many solid waste services and is collected as part of your water bill every two months.
All items for collection can be placed curbside as early as 3 p.m. the day before your scheduled collection. You will need to take your recycling and garbage containers off the curb by midnight of your scheduled collection day to keep your neighborhood looking good.
Each item is collected by a different vehicle so access to the container is necessary. Putting it too close to other items may result in damage to it or your property.