The City's Tentative Major Outfall Ditch Maintenance Schedule is available
HERE.
Call the 311 Customer Call Center.
If you are calling from the City of Hampton, simply dial 311 on your touch tone or rotary dial phone. From outside the City of Hampton please dial (757) 727-8311. Call takers are available from 7:00 a.m. to 11:00 p.m. seven days a week to assist you.
If you are calling from the City of Hampton, simply dial 311 on your touch tone or rotary dial phone. From outside the City of Hampton please dial (757) 727-8311. Call takers are available from 7:00 a.m. to 11:00 p.m. seven days a week to assist you.
If the ditches are part of the public drainage system the City will clean them once a year, or as needed when debris blocks them.
The front ditch is also cleaned once a year by City drainage crews and large debris is removed when needed to keep them open. The City's Parks Department is responsible for grass cutting and litter removal from the front ditches in the City.
The City will only maintain these side or back ditches if they collect and move "street water," water from the street area that drains into them.
Those ditches are the responsibility of the individual property owner to clean and maintain as needed.
No. Raking leaves into the ditches or curb drop inlets (CDI's) in the street is a major cause of flooding during rain storms. Blocked ditches will cause flooding that can threaten your home and property. Put your leaves in clear plastic bags and at the curb for collection with your other solid waste.
No, we only take leaves that are in clear bags for collection. The vacuum system is very costly in machinery and maintenance.
Retention ponds act as a storage facility for excess storm water in the system. They fill and drain naturally and are a more recent addition to our drainage system.
The City owns the retention ponds at Teach Street and Buckroe Avenue at Old Buckroe Road, and is responsible for their cleaning and maintenance. All other retention ponds are the responsibility of the neighborhood association to clean and maintain.
As of July 1, 2008 the Drainage Maintenance Division no longer installs pipe in residential ditches. The homeowner may purchase the pipe themselves and have it installed by a contractor of their choice. Residents need to obtain a right-of-way permit by contacting the Central Permit Office at 728-2444 before beginning the work.
Not only is it illegal, but these ditches drain directly into the Chesapeake Bay so dumping affects the entire region. Trash and debris in ditches can lead to flooding in times of heavy rain.
