Call the 311 Customer Call Center.
If you are calling from the City of Hampton, simply dial 311 on your touch tone or rotary dial phone. From outside the City of Hampton please dial (757) 727-8311. Call takers are available from 7:00 a.m. to 11:00 p.m. seven days a week to assist you.
If you are calling from the City of Hampton, simply dial 311 on your touch tone or rotary dial phone. From outside the City of Hampton please dial (757) 727-8311. Call takers are available from 7:00 a.m. to 11:00 p.m. seven days a week to assist you.
The failure of a pipe, a joint between pipes, or failure of the ground around a pipe can cause a cave-in. In any case it needs to be repaired as soon as possible to avoid further damage.
No. Cave-ins can occur in the Wastewater or Storm Water systems. Normally, a cave-in in the middle of the street is a sewer cave-in. Cave-ins near or behind the curb are probably over storm water lines.
Report any cave-in to the City right away. We will determine the type of line and take the necessary repair action.
Leaving them unrepaired will only make them get worse and further damage to the street and sewer system will occur. Cave-ins can be a danger to motorists, the public and especially children.
